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Thursday, November 15 • 11:30am - 12:00pm
Customer Experience: Not as Hard as You Think

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In this session, Ivo Bronsveld will act as your coach in a press conference setting, sharing the common pitfalls to should avoid when using or starting to use content in your commerce environment to improve your customer experience. Next to that, he will showcase what a successful customer experience looks like using the recently launched BloomReach DXP for Commerce solution.


Nate Barad

Head of Product Marketing, BloomReach

Ivo Bronsveld

Director of Product Innovation, BloomReach

Thursday November 15, 2018 11:30am - 12:00pm CET
Amsterdam stage