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Thursday, November 15 • 12:00pm - 12:30pm
GrandVision: Using Digital to Enable Customer Experience Innovation

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How GrandVision is using digital to enable customer experience innovation for over 30 brands and 44 countries.

GrandVision, is a global leader in optical & eyecare retailing, with 30 different retail brands in 44 countries including Pearle, Eyewish, Vision Express, GrandOptical, Apollo Optik etc. Grandvision has an innovative approach and ambitious strategic vision to delight its customers. Join their Chief Digital Officer to get insight into how this multi-country multi-brand retail organization is driving digital & omni-channel transformation at scale, while keeping a sharp focus on customer experience.

avatar for Kunal Chakraborty

Kunal Chakraborty

Chief Digital Officer, GrandVision

Thursday November 15, 2018 12:00pm - 12:30pm CET
Amsterdam stage